For BBS ProNet, service is not just, well, lip service. We pride ourselves on going above and beyond to do business exactly the way your company wants to do business. Here are a few of the ways that you can tell the difference when you are dealing with us.

We start off by making sure that your company's goal is at the top of everyone's mind. By stressing this continuously within our company, it becomes the backdrop against which all of our business is conducted. Combine that with the fact that our local Print Providers will do the same with your individual locations, and your company will see an immediate difference in the level of service they are getting.

Our associates are not just sales representatives assigned to your account. They are local companies which are invested in their community. They are a team of professionals, not just a single rep. Based upon your needs, your locations will be getting a representative, a customer service department, graphics, overall management, distribution, etc.They have built their business on providing the level of service their clients require. They will do the same for you. Your local locations will be connected to people who can make decisions, who you can see in person, who you can actually get on the phone, who actually cares about your business and making it work for you.

BBS ProNet offers the national accountability to ensure that your locations are satisfied with the service they are provided. Regular surveys are done to rate the level of service, our website will provide the opportunity for you and/or your locations to give us instant feedback should the need arise.

Service does not stop with the order, either. For many, warehousing and distribution are a major need. Based on their needs, each of your locations will be teamed with a Print Provider that offers the capabilities required. Whether your needs require a complete pick and pack program with delivery to many locations, or just-in-time (JIT) delivery, or simply panic proofing to prevent outages and rush orders, BBS ProNet has the solution for you.

BBS ProNet will provide you the level of service you need, even if the level of service changes from location to location. Our goal is to make your purchasing experience an easy one.

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